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Customers May Experience Bearer Token Expiration Frequently
Resolved·Degraded performance

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Fri, Jul 31, 2026, 10:19 PM
(2 months ago)
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Affected components
Jul 31, 2026, 01:46 PM
08:21 PM
EU-WEST-1
Updates

Resolved

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Fri, Jul 31, 2026, 10:19 PM

Monitoring

We have deployed a fix for the issue causing bearer tokens to expire more frequently than expected. We are monitoring the environment to confirm the fix is fully effective. Customers should no longer experience repeated authentication requests or interruptions related to this issue. We will provide another update once the issue has been fully resolved.

Fri, Jul 31, 2026, 08:21 PM(1 hour earlier)

Identified

We have identified the issue causing bearer tokens to expire more frequently than expected and are actively working on a fix. Customers may experience repeated authentication requests or interruptions to API requests until the fix is deployed. We will provide another update as soon as more information becomes available.

Fri, Jul 31, 2026, 01:46 PM(6 hours earlier)